Payment Information

THERE ARE THREE CONVENIENT ONLINE PURCHASE PAYMENT OPTIONS

WITH CREDIT CARD OR DEBIT CARD:

Pay securely using your Debit or Credit Card through EITHER PayPal or DPS - We Accept Mastercard, Visa, AMEX and JCB. NZ based customers can pay by Credit Card through DPS or Paypal. International Customers can pay by Credit Card through Paypal (we do not accept DPS payments for International Orders).

WITHOUT CREDIT CARD:

Direct Credit or Electronic payments can be made directly to our bank account if you don't hold a Credit card or prefer not to use it online. Just choose this option during the check out process for full payment details - once payment shows we will pack and ship your order. Please allow 1-2 working days for payment to show.

PAYMENT INSTRUCTIONS FOR BANK DEPOSIT FOR HOLDERS OF NEW ZEALAND BASED BANK ACCOUNTS:

Please make payment to the following Bank account:

Bank: BNZ

Account Name: Endorphin Systems Ltd

Account Number: 02-0240-0275716-00

Please use your Name and Order Number as reference.

Please note we will ship your order only when payment shows in our account. Often Bank Deposit payments made over the weekend don't show in our account until Tuesday so any orders placed over the weekend normally ship Tuesday when payment shows. We will contact you again shortly to confirm the dispatch of your order.

Please ensure to check your email over the coming days as if there are any problems with your order, if any products are out of stock or if there is to be a delay in delivery we will contact you by email to let you know.

YOUR CREDIT CARD SECURITY

Endorphin Systems take your security and privacy extremely seriously and use Payment Express(DPS) and PayPal to handle our online Credit card transactions. These are Secure Online Payment Gateways that allow you to make payment without your card details being compromised.

DPS have a dedicated and purpose built development and datacentre, specially designed for payments processing. DPS have invested and continue to re-invest in state of the art, bank grade security and infrastructure.

DPS are fully certified as Visa AIS and MasterCard SDP (PCI-DSS) compliant at processor level; using Ernst and Young Risk Management services for quarterly scans on systems and full onsite audits, annually. All sensitive information is encrypted with the 3DES protocol, with Atalla Network Security Processors.

For more information on these standards please go to http://www.visa-asia.com/secured .

See DPS Security page for more information about Payment Express and DPS.

Endorphin Systems uses stringently tested technologies to ensure the security of information transmitted via our web site and maintained in our possession. When you place your order you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit and so cannot be viewed by anyone other than us. In addition, when we receive that data, it is stored on a separate location to the web server so that it can only be accessed by us.

• PLEASE NOTE AMERICAN EXPRESS USERS - American Express may charge extra fees when you use the Paypal payment service so your final payment total may be more than expected. You will be charged in US$ and then charged a conversion fee back to NZ$. This is outside of our control, we do not receive the extra charge and is an issue only to do with AMEX cards and PayPal. Visa and Mastercard do not charge this fee, and no fee is charged through DPS. Amex may issue a refund of these fees if you contact them directly. We suggest AMEX holders use the DPS payment option as these extra charges are not applied.



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CALL US ON FREEPHONE - 0800 36 36 77


International enquiries please phone +649 636 5999

Our phonelines are open Monday through Friday 9am-5pm (orders can be left on our voice mail box outside of these hours - we will contact you as soon as possible to confirm your order)

• Or fax your order to (09) 636 5997

• Or mail your completed order form along with cheque or credit card details to:
Endorphin Systems c/- FuelMe Endurance Sport
P.O. Box 13780, Onehunga 1643
Auckland,
New Zealand.

INTERNATIONAL ORDERS

Australian and Japanese Customers can choose DPS or PayPal for Payment.

Other International Payments (USA, UK, Europe, etc) should be made through PayPal. Simply choose the PayPal option when placing your order.

If you are outside New Zealand, you can contact us by telephone on +649 636 5999 or email international@sportnutrition.co.nz
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